AS OF MARCH 4, 2016
BY USING OUR WEBSITE, YOU ARE
DEEMED TO CONSENT TO OUR USE OF
THE COOKIES AS OUTLINED BELOW.
You can refuse to accept cookies by activating the setting on your browser
which allows you to refuse the setting of cookies. You may also delete
cookies at any time by going to the browsing settings on your web browser. If
you use your browser settings to block all cookies (including essential non-
informational cookies) you may not be able to access all or parts of our site
and other common websites on the internet.
This policy was created to demonstrate our firm commitment to your privacy.
We do not collect personally identifying information about you when you visit
our site unless you give us written permission or request a reply using one of
our contact us, feedback or reply submission forms. Otherwise we will not
know your name, your email address, or any other information that identifies
you. Providing such information is completely voluntary. This website privacy
policy is your guide to how we will handle information we learn about you
from your visit to our website.
READING OR DOWNLOADING
We only collect and store the following information about you: the name of
the domain from which you access the Internet (for example, yahoo.com, if
you are connecting from an Yahoo account, the date and time you access
our site, and the Internet address of the website from which you linked to our
We use the information we collect to measure which web pages are most
frequently visited. This helps us optimize the user experience for our visitors.
Website. “Cookies” are strings of text that a website stores on a user’s
computer. Cookies enable a website to keep track of a user’s preferences
(like screen resolution, browser, etc) and activities relating to that website.
This helps us to provide you with a good experience when you browse our
Website and also allows us to improve our site. Because these cookies are
only temporarily placed on your hard drive, they do not enable us, or anyone
else, to build or maintain profiles of your activities over time and across
websites. We currently contract the services of a marketing company to
provide our digital marketing strategy and execution and help us manage
and optimize the representation and marketing of our brand over the internet.
a marketing company also measures the effectiveness of the campaigns and
how visitors use our sites.
We use “analytical” cookies which, in conjunction with our web server’s log
files, allow us to calculate the combined number of people visiting our
Website and which parts of the website are most popular. This helps us
gather feedback so that we can improve our Website and better serve our
clients and visitors. Our analytics cookies include Google Analytics. To opt
out of Google Analytics, please click here
or to find out more information
about the Google Analytics security and privacy principles please click here
We use Remarketing to advertise online and make ads more relevant to the
end user. Remarketing cookies will be used by third parties (including
Google) to show our ads on websites other than our own.
Both us and third parties (including Google) will also use Remarketing
cookies – both first party (such as Google Analytics) and third party (such as
) – to serve more relevant ads to users based on such users’
past visits to our website, whether those users are on our Website or on
To opt out of Remarketing and/or to control your ad preferences,
please click here
and click here
. Remarketing cookies will expire 90 days
from the time that the cookie is set or updated (whichever is the later).
We also use personalization cookies to build profiles relating to you and
other visitors (where we have received consent) so that we can direct more
relevant content to you based on your use of our Website. Such
so that relevant content can be directed based on previous visits.
We do not generally store any personal data that you provided to us in your
We use ‘session’ cookies which enable you to carry information across
pages of our Website and avoid having to reenter information. Session
cookies enable us to compile statistics that help us to understand how the
Website is being used and to improve its structure.
We use ‘persistent’ cookies which are cookies that remain in the cookies file
of your browser for longer and help us to recognize you as a unique visitor to
the Website, tailoring the content of certain areas of the Website to offer you
content that match your preferred interests (for example, when you select
who you’re browsing for)
On some of our web pages third parties may also set their own cookies (for
example when you click social media sharing buttons or view embedded
videos hosted on another website). We cannot access the data stored in any
such cookies (nor can such third parties access our cookies).
INFORMATION NEEDED TO EXECUTE
THE TRANSACTION YOU REQUEST
When we need to collect information from you, we will ask you to voluntarily
supply the information we need. For example, if you would like to receive
information about admission to CCFA, you may fill out the Contact Form on
any of the pages, or in the Admissions section which requests information
about your name, address, phone number and email address plus a place
write your question, plus questions about how you heard about us (for
evaluation of our marketing efforts). We will use your email address only to
provide the information you requested, and/or to communicate any new
articles that are helpful for your knowledge. If at any time you decide you do
not want to receive this information, you may let us know by reply email or
use the unsubscribe link to request that we no longer contact you. Providing
information to us using any of our online forms is voluntary and the
information we collect is used only for the purpose for which the information
was collected and is not shared with any other organizations.
SECURING THE TRANSMISSION AND
STORAGE OF INFORMATION
When we ask you for personal data on any of our online forms (excluding our
Contact Us), the information is transferred over a Secured Sockets Layer
(SSL) line provided you are using an SSL enabled browser such as Chrome,
Mozilla Firefox, Safari or Microsoft Internet Explorer. This ensures that your
information is encrypted as it travels over the Internet. This secure mode is
enabled before any such information is transmitted from your computer.
Information received by the Canadian Centre for Addictions is stored on a
secure server that resides behind a firewall that blocks access from outside
the Data Centres of our internal applications we utilize.
Special rules apply for children who visit our site (below the age of 15). We
do not request personal information about children
, such as first and last
name or street address and city. If children send email to us, and we have
identified that, their online contact information (email address) is not
recontact them and is not maintained in a retrievable form.
USE OF INFORMATION
The information you provide us is treated as confidential. Accordingly, this
information is subject to our security procedures and strict company policies
regarding protection and use of information. This information is only disclose
to individuals at the Centre on a needtoknow basis and person(s)
authorized by you.
Patient and Alumni information is additionally protected
under the Personal Health Information Protection Act (PHIPA), Federal Privacy Act of Canada
and under Code of Federal Regulations, Title 42 and also Personal Information Protection and Electronic Documents Act (PIPEDA) and the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) of the United States of
America. Canadian Centre for Addictions strictly adheres to each of these
laws and regulations.
The laws applicable to personal information vary from country to country.
The information we process and store is kept in accordance with the
applicable Ontario (provincial), Canadian (federal) and American legal
ONLINE PROFILE UPDATES AND
If you complete the Profile update form and share your personally identifying
information, this information is used only to provide you with more targeted
content. Your contact information may be used by us to send you further
information about our organization or to contact you when necessary. You
may always optout of receiving future mailings; see the “Opt Out” section
EMAILS AND OPTOUT
All personal email is generated from Canadian Centre for Addictions.
Canadian Centre for Addictions does not make email addresses available to
any Canadian Centre for Addictions affiliate for their use. Our goal is to only
send you email information related to our program that will be of value to
you. You may at any time request not to receive emails from Canadian
Centre for Addictions by replying to any email with your request to optout.
Additionally you may send an opt out email to email@example.com
OPTOUT OR CHANGE YOUR CONTACT
Our site provides users the opportunity to optout of receiving
communications from us through a special online form the link to which you
may find at the bottom of our news emails. You may choose to receive only
specific communications or none at all. You may also update your contact
information previously provided to us through another online form.
DISCLOSURE OF INFORMATION TO
Canadian Centre for Addictions strictly prohibits the sale or transfer of
personal information to anyone outside of our organization. To be absolutely
clear, will not disclose your personal information to third parties.
LINKS TO OTHER SITES
We link to other websites and other websites link to the Canadian Centre for
Addictions website. These links are offered for your convenience. Canadian
Centre for Addictions shall not be responsible for the privacy policies of
these other sites and any cookies those sites might use.
Creating a text link from your website to the Canadian Centre for Addictions
website does not require consent. If you have a link you’d like us to consider
adding to our website, please send an email to firstname.lastname@example.org
the text “Link request.” In the subject line.
in Canada, as such they are subject to the laws of Canada. Canadian Centre
for Addictions will only disclose personal health information without your
permission when required by law, or in a good faith belief that such action is
necessary to investigate or protect against harmful activities to Canadian
Centre for Addictions clients, staff, contract workers, volunteers, alumni, and
property (including this website) or to others or as authorized by federal law
including but not limited to medical privacy rules under the Personal Health
Information Protection Act (PHIPA) of Canada and Health Insurance
Portability and Accountability Act (HIPPA) of United States of America.
Canadian Centre for Addictions PRIVACY
www.canadiancentreforaddictions.org. All changes will be updated in this
policy so that you will may know what information we gather, how we might
use that information and whether we will disclose it to anyone. Future
changes will only apply to information collected after any new policy is
USE OF TEXT AND IMAGES
If you want to publish information that you find on our website, please send
your request to email@example.com
. Text or images are posted on our
site with the permission of the original copyright holder.
This website is designed to be accessible to visitors with disabilities, and to
comply with federal guidelines concerning accessibility. We welcome your
comments. If you have suggestions on how to make the site more
accessible, please contact us at firstname.lastname@example.org
HOW TO CONTACT US
please contact Darren Chilewitz, at (877) 3946596 x104 or send an email